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Frequently Asked Questions

Yes. You can choose between a Monthly or Annual plan. You can cancel at any time from your Dashboard, and you will retain access until the end of your current billing period.
Due to the digital nature of our datasets and templates, we generally do not offer refunds once a file has been downloaded. However, if you have a technical issue with the file, please contact us.
No! Our data challenges are free for everyone. You just need to create a free account to submit your project and receive feedback.
Your project will be reviewed by our team. If it meets the requirements, your status will change to "Verified," and you will receive a notification on your dashboard.
You can email us directly at herdataproject@gmail.com. We typically reply within 24 hours.